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Save time and money with a email response management system design for support teams. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies.
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Email response management and archiving software. Administrator defined routing rules allow incoming emails to be automatically handled and routed to the appropriate agent groups for prompt attention. Administrator defined agent rights to features.
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Cruise Control is the fastest tool available for creating personal replies to your overflowing Inbox of messages, because it can automatically formulate a response based on your reply to similar messages in the past.
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Team-based customer email answering system that improves response time/tracking Enable your staff to more efficiently respond to your customer emails using existing email tools. Features include threading, grouping, shared access and security
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4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation.
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Vuechat allows customers to contact you through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a representative, you can converse with up
to 6 conversations simultaneo
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Alpha Key Saver lets you easily insert commonly used text into any application. Text replies are stored in a database for easy re-use so you can add them to emails and other documents without ever re-typing.
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When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup!
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Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
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Review by Mike: Customer service was ok prior to purchase, however once purchased they would not return phone calls/e-mails. Would not give refund. Total Rip off. (1/5 - 24-Jan-2008)
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Customer Support Organizer Pro: simple database management system that helps you to organize, track, and manage your customer support activities.
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Customer service software, with the live help support to increase sale of your website. Easy to use. Perfect for web operator and sales representant. You can upgrade this version to your needs. This CRM is the tool to lower your marketing cost.
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Review by Abhijai: Good utility to communicate with your cutomers/clients (4/5 - 1-Jan-2006)
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Email CRM : Email response management system for support teams.
